Privacy policy

Privacy Policy of the Website

HAPPYRIVER.ES

I. Privacy Policy and Data Protection

In compliance with current legislation, HAPPY RIVER BILBAO (hereinafter also referred to as the Website) is committed to adopting the necessary technical and organizational measures, according to the appropriate security level relative to the risk of the collected data.

Laws incorporated into this privacy policy

This privacy policy is adapted to the Spanish and European regulations in force regarding the protection of personal data on the internet. Specifically, it complies with the following regulations:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).
• Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
• Royal Decree 1720/2007, of December 21, approving the Regulation implementing Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
• Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller

The data controller for the personal data collected at HAPPY RIVER BILBAO is: SWEET & DRINK EVENTOS S.L., with NIF/CIF: B95815577 and registered in the BIZKAIA COMMERCIAL REGISTER with the following registration details: T 5559, F 168, S 8, H BI 66674, I/A 6, whose representative is: IGNACIO GOMEZ RUBIERA (hereinafter, Data Controller). Contact details are as follows:

• Address: ELCANO 5 1oD 48011 BILBAO
• Contact Phone: 682113713
• Email: info@happyriver.es

Personal Data Record

In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected by HAPPY RIVER BILBAO through the forms on its pages will be incorporated into and processed in our file to facilitate, expedite, and fulfill the commitments established between HAPPY RIVER BILBAO and the User or to maintain the relationship established in the forms filled out by the User, or to address a request or inquiry from the User. Additionally, in accordance with the GDPR and the LOPD-GDD, unless the exception provided in Article 30.5 of the GDPR applies, a record of processing activities is maintained, specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of personal data of the User will be subject to the following principles outlined in Article 5 of the GDPR and in Article 4 and subsequent articles of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights:

• Principle of Lawfulness, Fairness, and Transparency: The User’s consent will always be required with complete transparency regarding the purposes for which personal data is collected.
• Principle of Purpose Limitation: Personal data will be collected for specified, explicit, and legitimate purposes.
• Principle of Data Minimization: Personal data collected will be limited to what is strictly necessary for the purposes for which they are processed.
• Principle of Accuracy: Personal data must be accurate and kept up to date.
• Principle of Storage Limitation: Personal data will be kept in a form that permits identification of the User only for the time necessary for the purposes of processing.
• Principle of Integrity and Confidentiality: Personal data will be processed in a way that ensures its security and confidentiality.
• Principle of Proactive Responsibility: The Data Controller will be responsible for ensuring compliance with the above principles.

Categories of personal data

The categories of data processed by HAPPY RIVER BILBAO are limited to identification data. Special categories of personal data as defined in Article 9 of the GDPR are not processed.

Legal basis for processing personal data

The legal basis for processing personal data is the User’s consent. HAPPY RIVER BILBAO is committed to obtaining the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawing consent will not affect the use of the Website.

When the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if completing any of these forms is mandatory as they are essential for the proper execution of the operation performed.

Purposes of processing personal data

Personal data is collected and managed by HAPPY RIVER BILBAO to facilitate, expedite, and fulfill the commitments established between the Website and the User or to maintain the relationship established in the forms filled out by the User or to address a request or inquiry.

Additionally, data may be used for commercial purposes such as personalization, operational and statistical activities, and other activities related to the corporate purpose of HAPPY RIVER BILBAO, as well as for data extraction, storage, and marketing studies to tailor the Content offered to the User, as well as to improve the quality, functionality, and navigation of the Website.

At the time of obtaining personal data, the User will be informed of the specific purpose(s) for which their personal data will be processed; that is, the use or uses that will be made of the collected information.

Retention periods for personal data

Personal data will be retained only for the minimum time necessary for the purposes of processing and, in any case, only for the following period: 12 months, or until the User requests its deletion.

At the time of obtaining personal data, the User will be informed of the period during which the personal data will be retained or, when that is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, at the time of obtaining personal data, the User will be informed of the recipients or categories of recipients of the personal data.

Personal data of minors

In compliance with Articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, only individuals over the age of 14 can provide lawful consent for the processing of their personal data by HAPPY RIVER BILBAO. If the individual is under 14, parental or guardian consent is required for processing, and this will only be considered lawful if authorized by the parents or guardians.

Confidentiality and security of personal data

HAPPY RIVER BILBAO is committed to adopting the necessary technical and organizational measures, according to the appropriate security level relative to the risk of the collected data, to ensure the security of personal data and prevent accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or unauthorized communication or access to such data.

The Website uses an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as data transmission between the server and the User, and vice versa, is fully encrypted.

However, because HAPPY RIVER BILBAO cannot guarantee the invulnerability of the internet or the complete absence of hackers or others who may fraudulently access personal data, the Data Controller is committed to notifying the User without undue delay when a data security breach occurs that is likely to result in a high risk to the rights and freedoms of individuals. According to Article 4 of the GDPR, a personal data breach means any breach of security that results in the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or unauthorized communication or access to such data.

Personal data will be treated as confidential by the Data Controller, who is committed to ensuring, through a legal or contractual obligation, that this confidentiality is respected by employees, associates, and anyone to whom the information is made accessible.

Rights related to the processing of personal data

The User has rights regarding their personal data with HAPPY RIVER BILBAO and may therefore exercise the following rights recognized by the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights:

• Right of Access: The right of the User to obtain confirmation of whether HAPPY RIVER BILBAO is processing their personal data and, if so, to obtain information about their specific personal data and the processing that HAPPY RIVER BILBAO has performed or is performing, as well as information available about the source of such data and the recipients of any communications made or planned.
• Right of Rectification: The right of the User to have inaccurate personal data corrected or, considering the purposes of processing, to have incomplete data completed.
• Right of Erasure (“the right to be forgotten”): The right of the User, unless otherwise provided by current legislation, to obtain the erasure of their personal data when they are no longer necessary for the purposes for which they were collected or processed; when the User has withdrawn consent and there is no other legal basis for processing; when the User objects to processing and there are no other legitimate grounds for continuing; when personal data has been processed unlawfully; when personal data must be erased to comply with a legal obligation; or when personal data was obtained as a result of offering direct information society services to a minor under 14. In addition to erasing the data, the Data Controller must, taking into account available technology and the cost of implementation, take reasonable steps to inform other controllers processing the personal data of the data subject’s request for erasure of any links to, or copies of, those personal data.
• Right to Restriction of Processing: The right of the User to limit the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; when the processing is unlawful; when the Data Controller no longer needs the personal data, but the User needs it for the establishment, exercise, or defense of legal claims; and when the User has objected to processing.
• Right to Data Portability: When processing is carried out by automated means, the User has the right to receive their personal data from the Data Controller in a structured, commonly used, and machine-readable format, and to transmit it to another data controller. Where technically feasible, the Data Controller will directly transmit the data to that other controller.
• Right to Object: The right of the User to prevent the processing of their personal data or to cease processing by HAPPY RIVER BILBAO.
• Right not to be subject to automated decision-making, including profiling: The right of the User not to be subject to a decision based solely on automated processing of their personal data, including profiling, unless current legislation provides otherwise.

The User may exercise these rights by sending a written communication to the Data Controller with the reference “GDPR-HAPPYRIVER.ES”, specifying:

• The User’s full name and a copy of their ID. In cases where representation is permitted, identification of the representative and proof of representation will also be required. The copy of the ID may be replaced by any other legally valid means that proves identity.
• The request with specific reasons for the request or the information they wish to access.
• Address for notifications.
• Date and signature of the requester.
• Any document that supports the request.

This request and any accompanying documents can be sent to the following address and/or email:

• Postal Address: ELCANO 5 1oD 48011 BILBAO
• Email: info@happyriver.es

Links to Third-Party Websites

The Website may include hyperlinks or links to third-party websites other than HAPPY RIVER BILBAO, which are not operated by HAPPY RIVER BILBAO. The operators of these websites will have their own data protection policies, being responsible for their own files and privacy practices.

Complaints to the Regulatory Authority

If the User considers that there is a problem or infringement of current regulations regarding the processing of their personal data, they have the right to effective judicial protection and to file a complaint with a regulatory authority, particularly in the country of their habitual residence, place of work, or where the alleged infringement occurred. In Spain, the regulatory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

The User must have read and agreed to the conditions regarding the protection of personal data contained in this Privacy Policy, and must accept the processing of their personal data so that the Data Controller can proceed with it in the manner, for the periods, and for the purposes indicated. Use of the Website will imply acceptance of its Privacy Policy.

HAPPY RIVER BILBAO reserves the right to modify its Privacy Policy at its discretion or due to legislative, jurisprudential, or doctrinal changes by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. Users are advised to periodically consult this page to stay informed of any changes or updates.

This Privacy Policy has been updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights.